Terms of Service
Last updated Mon 29 Jun 2026
Introduction
PLEASE READ THIS DOCUMENT CAREFULLY.
This document sets out the terms of service for AccruTech Ltd t/a BizTech School (“Company”, “we”, “us”, “our”) software platform AccruTech ("Platform"). It governs our Member Plans, Account Holders’ Team members (“Team Member”), Paused Plan members (“Paused Plan Members”), members on any other plan, and any other users of BizTech School and/or AccruTech (collectively, the “Users”). When we refer to “You” or “Users”, we will be clear if we are referring to a particular type of member.
Our Terms of Use (“Terms” or “Agreement”) also includes our Privacy Policy, and any other documents referred to by those agreements, and they, as a whole, govern any and all of access to the platform.
Because this document represents our agreement with you about your use of the platform, please take the time to read this document before agreeing to the terms.
If you do not agree with these Terms or you do not wish to be bound by these Terms, you must not use or access the platform in any manner.
By using any of our tools and services, including all associated features and functionalities, websites, applications, online communities or social media groups, customer support, and user interfaces, as well as all Content and software applications associated with our Platform (“Services”), you are entering into a binding contract with AccruTech Ltd t/a BizTech School.
By using the platform in any manner, you are expressly agreeing to, and give your consent to be governed by these Terms.
1. Use of Platform
1.1 Age Restrictions
You must be at least 18 years old to use the platform. We recognise the special obligation to protect personally identifiable information obtained from children aged 13 and under.
IF YOU ARE YOUNGER THAN 18 YEARS OLD, THE COMPANY REQUESTS THAT YOU NOT USE THE PLATFORM OR SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE SITE.
By using the platform, you are telling us by your actions that you are 18 years old or older (you are representing and warranting that you are 18 years old or older). If you are under the age of 18, you may not use the platform in any manner nor may you register for an account.
1.2 Account Registration
The owner of any account (“Account Holder”) must complete the account registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You must input an email address owned by only you and choose a password. You agree to keep your username and password confidential and to only register only once using one email address.
You agree you will not:
(i) register on behalf of another person or company;
(ii) register under the name of another person or under a fictional name or alias;
(iii) choose credentials that constitute or suggest an impersonation of any other person (real or fictitious) or entity or that you are a representative of an entity when you are not, or that is offensive;
or(iv) choose credentials for the purposes of deceiving or misleading the Company as to your true identity.
1.3 Team Member Access
Account Holders may add Team Members to their account and provide them with individual login credentials.
Team Members do not have access to our Services and Content beyond the access Account Holders provide them with.
Account Holders understand that they are wholly and completely responsible for maintaining the confidentiality of their username, password, and account. Furthermore, Account Holders are wholly and completely responsible for any and all activities that occur under their account, which includes but is not limited to Team Member activities that occur under their account.
1.4 Account Holder & Team Member Security
If we have reasonable grounds to suspect that an Account Holder or Team Member has provided false information, shared their username, password, or account with anyone else, or distributed any non-public Content to any other person, we have the right to suspend or terminate an Account Holder’s account and refuse any and all current or future Services to Account Holder, in whole or part, without refund. Any personally identifiable information Account Holder provides as part of the registration process is governed by the terms of the Company’s website Privacy Policy.
You should notify us immediately of any known or suspected unauthorised use of your email and password or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your email, password, or account, either with or without your knowledge. You could be held liable for losses incurred by us or another party due to someone else using your email, password, or account. You may not use anyone else’s account at any time, without the permission of the account holder.
We may notify you of relevant information regarding the platform in any of the following ways:
(a) by emailing you at the contact information you provide in your account registration,
(b) by posting a notice in dashboard areas of the Platform, and
(c) by posting the notice elsewhere on the Platform in an area suitable to the notices.
It is your responsibility to periodically review the Platform for such notices.
2. Prohibited Uses
The following are considered Prohibited Uses of the Platform. Engaging in a Prohibited Use is a material breach of this Agreement for which AccruTech Ltd may immediately suspend or terminate your Platform Account in accordance with these Terms:
2.1 Use of the Platform in any way that violates any applicable law or regulation.
2.2 Use of the Platform to exploit, harm, or attempt to exploit or harm anyone in any way.
2.3 Use of the Platform to send, receive, upload, download, use, or re-use any material that does not comply with these Terms.
2.4 Use of the Platform to transmit, or procure the sending of, any unlawful advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
2.5 Impersonating or attempting to impersonate AccruTech Ltd t/a BizTech School, an employee of AccruTech Ltd t/a BizTech School, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
2.6 Engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform.
2.7 Engaging in any conduct that may, as determined by AccruTech Ltd t/a BizTech School, harm Platform users or AccruTech Ltd t/a BizTech School, or expose either to liability.
2.8 Use of the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party's use of the Platform, including their ability to engage in real-time activities through the Platform.
2.9 Use of any robot, spider or other automatic device, process or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.
2.10 Use of any manual process to monitor or copy any of the material on the Platform or for any other unauthorised purpose without AccruTech Ltd t/a BizTech School’s prior written consent.
2.11 Use of any device, software or routine that interferes with the proper working of the Platform.
2.12 Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
2.13 Attempting to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, any server, computer, or database connected to the Platform.
2.14 Attacking the Platform via a denial-of-service attack or a distributed denial-of-service attack.
2.15 Otherwise attempting to interfere with the proper working of the Platform.
3. Payments
3.1 Fees
Your use of the Platform is subject to the timely payment of all Fees.
BizTech School reserves the right to amend the prices of Membership plans, Website Protection subscriptions, DFY Build Time Bundles and any other products or Services offered from time to time. Prices may increase or decrease for commercial, promotional or other business reasons.
All Fees are exclusive of Communication Surcharges. You will pay all Communication Surcharges associated with your use of the Platform. Communication Surcharges will be shown as a separate line item on an invoice.
All Fees and Communication Surcharges are non-refundable except where expressly stated otherwise within these Terms.
Fees will be billed to the credit card or other payment method we have on file.
Fees for subscriptions will be billed in advance of the Services.
You agree to provide us with accurate and complete billing information (including your name, address, payment details and telephone number) and notify us of any changes within ten (10) days.
3.1.1 Promotional Pricing and Discounts
From time to time, BizTech School may offer promotional pricing, introductory offers, coupon codes, Member discounts or other special pricing arrangements.
Unless expressly stated otherwise:
a. promotional pricing applies only to qualifying purchases made during the applicable promotional period;
b. promotions cannot be applied retrospectively to existing purchases or subscriptions;
c. promotions cannot be exchanged for cash, credit or any other benefit; and
d. BizTech School reserves the right to amend, withdraw or replace any promotion at any time.
3.1.2 Grandfathered Subscription Pricing
Where you subscribe to a recurring BizTech School VIP Membership (including Mission Membership and Velocity Membership) or a recurring Website Protection subscription, the recurring subscription fee in effect at the time you first subscribe will remain applicable for so long as that specific subscription remains active and uninterrupted ("Grandfathered Pricing").
Grandfathered Pricing will cease to apply where:
a. you cancel your subscription;
b. your subscription terminates or lapses for any reason, including failed or overdue payments;
c. you upgrade, downgrade or otherwise change your Membership plan;
d. you change the billing frequency of your subscription (for example, from monthly to annual or annual to monthly); or
e. you subsequently re-subscribe following any break in your subscription.
Where Grandfathered Pricing ceases to apply, any new subscription or changed Membership plan will be charged at the standard price in effect at the time of the new subscription or plan change.
DFY Build Time Bundles are one-off purchases and are charged at the price displayed at the time of purchase. Future price changes to DFY Build Time Bundles do not affect previous purchases, nor do previous prices create any entitlement to purchase future bundles at historic pricing.
3.2 Non-cancellable Fees
Some subscriptions for Services require a non-cancellable minimum subscription commitment which cannot be canceled until the commitment is fulfilled.
Fees for such non-cancellable minimum subscription commitments will continue to be automatically applied to your bill until the minimum commitment has been achieved.
This will be very clearly communicated before purchase.
3.3 Taxes
You are exclusively responsible for taxes and other governmental assessments (“Taxes”) associated with your use of the Platform, including all Taxes associated with transactions you conduct with your customers.
AccruTech Ltd t/a BizTech School may collect Taxes from you as part of the Fees as legally required or as AccruTech Ltd t/a BizTech School deems appropriate, and all AccruTech Ltd t/a BizTech School determinations regarding what Taxes to collect are final.
AccruTech Ltd t/a BizTech School may recalculate and collect additional Taxes from you if it determines at any point that they are due.
You will indemnify AccruTech Ltd t/a BizTech School for all Claims related to Taxes that are associated with your activities on the Platform, including any Taxes related to your transactions with your customers as further described below.
Taxes are nonrefundable.
3.4 Overdue Amounts
If, for any reason, your credit/debit card company declines or otherwise refuses to pay the amount owed for the Services you have purchased, you agree that we may suspend or terminate your use of the Platform and/or delivery of Services and may require you to pay any overdue Fees and other amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us.
In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including legal fees and expenses.
3.5 Payment Disputes
You will notify us in writing within fourteen (14) days of the date we bill you for any invoiced Fees or charges that you wish to dispute.
You must pay all invoiced Fees and charges while the dispute is pending or you waive the right to pursue the dispute.
Where you are disputing any Fees or charges, you must act reasonably and in good faith and cooperate diligently with us to resolve the dispute.
All AccruTech Ltd t/a BizTech School determinations regarding your obligation to pay invoiced Fees and charges are final.
3.6 No Refunds or Credits
Except as described below, all Fees assessed by AccruTech Ltd t/a BizTech School are non-refundable.
You are solely responsible for any excess Fees incurred by You as a result of an error or omission made by You or a third party.
AccruTech Ltd t/a BizTech School does not provide Fee refunds or credits for such errors or omissions, or for partially used or unused Platform or Services subscriptions.
If you sign up for a subscription but do not access the Service or Platform, you are still responsible for all Fees during the term of your subscription.
Except as may be required by law, AccruTech Ltd t/a BizTech School reserves the right to issue or deny a refund or credit in its sole and absolute discretion, at any time, for any reason, and AccruTech Ltd t/a BizTech School’s determination of if and when to issue or deny a refund or credit is final.
3.7 Cancellations
You are solely responsible for the cancellation of Services associated with your account, and you will be responsible for all Fees incurred until such cancellation occurs.
No refunds will be provided for your failure to properly cancel the Services associated with your account.
You may cancel your monthly subscription at any time by emailing us at [email protected] giving seven (7) days notice to cancel your account.
Upon cancellation, any unused DFY Build Time, Mentoring Sessions and other Membership benefits will expire in accordance with Section 12.4.
Existing or returning members, who have rejoined, may cancel their membership via the same methods as mentioned above, however, payment will not be eligible for a refund, you will continue to have access to the platform until your cancellation takes effect on the day or so before your next billing date.
For annual subscriptions, you may cancel your subscription at any time, meaning it will not renew after the initial 12 months.
We do not offer refunds on annual membership subscriptions.
If you have signed up to the monthly subscription and would like to switch to an annual subscription, we will be happy to help transfer this for you. Please allow at least 5 days prior to your monthly billing date for us to process the change from a monthly to annual membership in time.
Switching from an annual membership to monthly membership is not possible during your first 12 months, however, if at the end of your 12 month membership you would prefer to pay monthly instead, we can happily help you with this.
Any change of Membership plan or billing frequency will be charged at the subscription price in effect at the time of the change in accordance with Section 3.1.2.
3.8 Platform Access, Data and Services Following Cancellation or Termination
Upon cancellation or termination of your Membership, access to the Platform will cease on the date your Membership ends.
Where a Membership ends on a particular date, BizTech School reserves the right to disable access and hosted services at any time on that date without further notice. Members should therefore complete any exports or migration activities before the final day of their Membership.
It is your sole responsibility to export, download or otherwise retain any data, content, assets or information that you wish to keep before your Membership ends. BizTech School does not provide any obligation or guarantee to export, migrate, archive or retain your data following cancellation or termination.
The responsibility for ensuring the continuity of your business operations, migration to another platform, preservation of your data and continuity of service to your own customers rests solely with you.
Following cancellation or termination, your account, Platform data and associated content may be permanently deleted without further notice once it is no longer required for the purposes for which it was collected or where we are otherwise legally permitted to do so. We may retain only such information as is necessary to comply with our legal, regulatory, tax, accounting or other legitimate business obligations in accordance with applicable data protection legislation and our Privacy Policy.
Once Platform data has been deleted, it may be permanently unrecoverable.
For the avoidance of doubt, cancellation or termination of your Membership may result in the permanent loss of CRM records, contacts, conversations, calendars, automations, workflows, forms, surveys, websites, funnels, online stores, products, orders, customer portals, membership portals, courses, media files, documents, templates, emails, SMS history and any other content stored within the Platform.
Where your Membership provides websites, funnels, online stores, customer portals, membership portals, courses or any other publicly accessible services through the Platform, those services will immediately cease to be available upon cancellation or termination of your Membership.
AccruTech Ltd t/a BizTech School shall not be liable for any interruption, denial or loss of service experienced by you, your customers, members, visitors or any other third party arising from the cancellation or termination of your Membership, including any resulting loss of revenue, sales, customers, business opportunities, data or goodwill.
Where you have connected your own domain name(s) to the Platform, we may disconnect those domains as part of the cancellation or termination process. You remain solely responsible for managing your domain registration, DNS records and any associated third-party hosting or domain services. BizTech School accepts no responsibility for updating DNS records or restoring services following cancellation or termination.
3.9 Your Responsibility For Financial Transactions
You are solely responsible for all financial transactions you and your customers engage in on the Platform or using the Services, including transactions conducted using billing tools enabled by the Services.
You are exclusively responsible for all chargebacks related to activities of you and your customers, regardless of the reason for the chargeback.
4. Intellectual Property
The Platform and Platform Content are the property of AccruTech Ltd t/a BizTech School or its licensors and are protected by copyright, trademark and other intellectual property laws, except as indicated below.
Platform Content does not include User Contribution(s), as defined below.
AccruTech Ltd t/a BizTech School grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content while using the Platform for the purpose of making the Platform available to You and Your customers.
Any other use, including the reproduction, modification, distribution, transmission, republication, framing, display or performance of Platform Content without prior permission of AccruTech Ltd t/a BizTech School is strictly prohibited.
5. Disclaimers
THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. YOUR USE OF THE PLATFORM IS AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES. YOU AGREE THAT ACCRUTECH LTD HAS NO RESPONSIBILITY OR LIABILITY FOR THE DELETION OR FAILURE TO STORE ANY INFORMATION OR CONTENT MAINTAINED OR TRANSMITTED ON OR THROUGH THE PLATFORM.
WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS, (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF THE PLATFORM WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.
YOU ACKNOWLEDGE THAT THE INTERNET AND TELECOMMUNICATIONS PROVIDERS’ NETWORKS ARE INHERENTLY INSECURE. ACCORDINGLY, YOU AGREE THAT ACCRUTECH LTD IS NOT LIABLE FOR ANY CHANGES TO, INTERCEPTION OF, OR LOSS OF YOUR DATA WHILE IN TRANSIT VIA THE INTERNET OR A TELECOMMUNICATIONS PROVIDER’S NETWORK.
ACCRUTECH LTD T/A BIZTECH SCHOOL MAKES NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH A THIRD PARTY OR THIRD PARTY SERVICES, OR IN CONNECTION WITH THE PLATFORM, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY SERVICES OR CONTENT AVAILABLE ON OR THROUGH THE PLATFORM FROM A THIRD PARTY OR THROUGH THIRD PARTY SERVICES IS PROVIDED SOLELY BY SUCH THIRD PARTY.
WE RESERVE THE SOLE RIGHT TO EITHER MODIFY OR DISCONTINUE THE PLATFORM, INCLUDING ANY SERVICES OR FEATURES THEREIN, AT ANY TIME WITH OR WITHOUT NOTICE TO YOU. WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY SHOULD WE EXERCISE SUCH RIGHT. MODIFICATIONS MAY INCLUDE, BUT ARE NOT LIMITED TO, CHANGES IN THE PRICING STRUCTURE AND THE ADDITION OF FREE OR FEE-BASED SERVICES. ANY NEW FEATURES THAT AUGMENT OR ENHANCE THE THEN-CURRENT SERVICES ON THIS PLATFORM SHALL ALSO BE SUBJECT TO THESE TERMS OF SERVICE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION
6. Limitation of Liability, Indemnification, and Mitigation
Your exclusive remedy and our entire liability, if any, for any claims arising out of these Terms and your use of the Platform or the Services shall be limited to the amount you paid us for Services purchased on the Platform during the three (3) month period before the act giving rise to the liability.
IN NO EVENT SHALL ACCRUTECH LTD T/A BIZTECH SCHOOL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM MALICIOUS CODE, LOSS OF USE, DATA OR PROFIT LOSS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PLATFORM OR THIRD PARTY SERVICES OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM THE PLATFORM.
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY SERVICES OR DISRUPTIONS THEREOF, OR THIRD PARTY PROMISES AND/OR STATEMENTS REGARDING OUR PLATFORM SERVICES OR CONTENT OR FOR TRANSACTIONS WITH THE THIRD PARTY THROUGH THE PLATFORM, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.
You agree to defend, indemnify, and hold ACCRUTECH LTD t/a BizTech School harmless against all demands, claims, actions, proceedings, damages, liabilities, losses, fees, costs or expenses (including without limitation reasonable attorneys’ fees and the costs of any investigation) directly or indirectly arising from or in any way connected with your use of the Platform (“Claims”), including, but not limited to:
(a) our use of or reliance on information or data supplied or to be supplied by you, your employees, agents, or customers;
(b) any breach of or default under these Terms by you, your employees, agents, or customers;
(c) the wrongful use or possession of any AccruTech Ltd t/a BizTech School property by you, your employees, agents, or customers;
(d) any negligence, gross negligence or willful misconduct by you or your employees, agents, or customers;
(e) misrepresentations by you, your employees, agents, or customers;
(f) violation(s) of applicable law by you, your employees, agents, or customers;
(g) your actions and the actions of your employees, agents, or customers;
(h) the acts or omissions of you, your employees, agents, or customers in connection with providing notice and obtaining consents regarding the origination or content of the SMS or MMS messages, email or other communications using the Services;
(i) Taxes and other Fees; and/or (j) any disputes between (1) you and other users (2) you and your client(s) and/or (3) your customers.
If the Platform is found to violate any third-party intellectual property right, at our option we may:
(a) obtain the right for you to continue to use the Platform as contemplated by these Terms;
(b) modify or replace the Platform, in whole or in part, to seek to make the Platform non-infringing;
or (c) require you to immediately cease any use of the Platform.
7. Limitation on Time To File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE ACTION OR CLAIM OCCURRED, REGARDLESS OF WHEN YOU KNEW OR SHOULD HAVE KNOWN ABOUT IT; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
8. Waiver and Severability
You agree that a breach of these Terms will cause irreparable injury to AccruTech Ltd t/a BizTech School for which monetary damages would not be an adequate remedy, and AccruTech Ltd t/a BizTech School shall be entitled to seek equitable relief, in addition to any remedies it may have hereunder or at law, without having to post a bond or other security.
No waiver by AccruTech Ltd t/a BizTech School of a term or condition set forth in these Terms shall be deemed a continuing waiver of such term or condition or a waiver of any other term or condition.
Any failure of AccruTech Ltd t/a BizTech School to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
9. Entire Agreement
Except as noted below, these Terms constitute the sole and entire agreement between you and AccruTech Ltd t/a BizTech School with respect to the Platform and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platform.
These Terms may not be altered, supplemented, or amended by the use of any other document(s) unless such document is signed by an authorised representative of AccruTech Ltd t/a BizTech School.
AccruTech Ltd t/a BizTech School may enter into a separate agreement with you. The terms of any separate agreement between you and AccruTech Ltd t/a BizTech School will be considered a part of your entire agreement with AccruTech Ltd t/a BizTech School. To the extent there is a conflict between these Terms and the terms of your separate agreement with AccruTech Ltd t/a BizTech School, your separate agreement with AccruTech Ltd t/a BizTech School will control.
10. Term and Termination
These Terms will remain in full force and effect so long as you maintain a Platform Account. The sections of these Terms that are intended to survive termination of your Platform Account will remain binding even after you are no longer a Platform user.
10.1 Grounds for Termination
You agree that AccruTech Ltd t/a BizTech School, in its sole discretion, may suspend or terminate your access to the Platform (or any part thereof) for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs or losses resulting therefrom.
Any suspected fraudulent, abusive or illegal activity may be grounds for barring your access to this Platform, and reporting you to the proper authorities, if necessary. AccruTech Ltd t/a BizTech School reserves the right to delete Platform Accounts that have remained inactive for at least one (1) year.
10.2 No Right to Services Upon Termination
Upon termination and regardless of the reason(s) motivating such termination, your right to use the Platform will immediately cease.
AccruTech Ltd t/a BizTech School is not liable to you or any third party for any claims for damages arising out of any termination or suspension or any other actions taken by us with regards to your Platform access.
10.3 How to Terminate or Make Adjustments
If you, for any reason, would like to terminate your access to the Platform or make adjustments, AccruTech Ltd t/a BizTech School requires written notice at least seven (7) days before your next billing date.
10.4 No Termination by Third Party Users
The Platform has limited access to subscriptions not directly purchased from AccruTech Ltd t/a BizTech School.
Any user who has been given access to the Platform by any party other than AccruTech Ltd t/a BizTech School must contact the party who originally provided access to the Platform for any inquiries related to termination.
10.5 Force Majeure
In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of the Platform or any associated product or service through the Platform arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to: labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.
10.6 Changes to the Platform, Memberships and Services
AccruTech Ltd t/a BizTech School continually develops and improves its Memberships, Services and Platform. Accordingly, we reserve the right to add, remove, replace, amend or otherwise modify Membership features, benefits, included resources, training, software, templates, live sessions, guest experts, downloadable resources, integrations or other Services from time to time.
Such changes may be made for operational, commercial, technical, legal or quality improvement reasons, including where third-party products, integrations or services are changed, withdrawn or become unavailable.
Where reasonably practicable, we will endeavour to provide advance notice of material changes.
Nothing in this Section permits AccruTech Ltd t/a BizTech School to materially alter the overall nature of the Membership purchased without appropriate notice.
11. Communication and Contract Information
All notices to a party shall be in writing and shall be made via email. Notices to AccruTech Ltd t/a BizTech School must be sent to [email protected]
You agree to allow us to submit notices to you either through the email address you provided when registering, or to any address we have on record. Notices are effective on receipt.
AccruTech Ltd t/a BizTech School may contact you regarding these Terms using any information you provide, or by any other means if you do not provide contact Information. If you no longer wish to receive communications from AccruTech Ltd t/a BizTech School, you can click on the “unsubscribe link” provided in such communications or contact us at [email protected]
When we provision a Platform account for your use, you must designate a primary email address that will be used for receiving electronic communication related to these Terms. AccruTech Ltd t/a BizTech School will never send you an email requesting confidential information such as account numbers, usernames, or passwords, and you should never respond to any email requesting such information. If you receive such an email purportedly from AccruTech Ltd t/a BizTech School or AgentlyOS, do not respond to the email and notify AccruTech Ltd t/a BizTech School immediately by emailing us at [email protected]
For all other feedback, comments, requests for technical support, and other communications relating to the Platform or the Terms, please contact us by email at [email protected]
12. Support
12.1 Included Support
Support is provided as part of certain Membership plans through one or more of the following channels:
a. Questions and answers posted within the Membership Community;
b. Questions and answers during Group Zoom Live Labs;
c. Questions and answers during Group Guest Expert Workshops;
d. Questions and answers during 1:1 Mentoring Zoom Calls; and/or
e. Activities carried out on your behalf using your allocated DFY Build Time.
The support available to you depends on your subscribed Membership plan. Please refer to the description of your Membership plan for details of your included support entitlements.
12.2 Support Availability
Email, SMS, direct message (DM) and WhatsApp support may be provided at our discretion but do not form part of your contractual Membership entitlement.
For the avoidance of doubt, official support is available only through the support channels included within your Membership plan and, where applicable, subject to you having sufficient unused DFY Build Time or Mentoring entitlement available.
If your Membership is cancelled, terminated, suspended or has overdue payments outstanding, we are under no obligation to provide any form of support until your Membership has been reinstated and all outstanding amounts have been paid.
12.3 Additional Support
If your Membership plan does not include DFY Build Time or Mentoring, or you have used your monthly allocation, you may purchase additional DFY Build Time or Mentoring Sessions separately, subject to availability and our current pricing.
Additional DFY Build Time may be purchased either at public pricing or, where available, at a discounted Member rate. DFY Build Time purchased using a Member-only discount is subject to the Membership-linked expiry and fair use rules set out in Sections 12.4 and 12.5.
12.4 Accrual and Expiry of Included Member Benefits
Where your Membership includes DFY Build Time or you have purchased one or more DFY Build Time Bundles, Mentoring Sessions or any other time-based member benefits, those benefits accrue whilst your Membership remains active and all Membership payments are up to date.
Unused included DFY Build Time, purchased DFY Build Time Bundles and Mentoring Sessions may be carried forward and accumulated during an active Membership unless otherwise stated for your specific Membership plan.
All accrued or purchased but unused DFY Build Time, Mentoring Sessions and other included member benefits will expire immediately upon the end of your Membership for any reason, including cancellation, non-renewal or termination. Such benefits cannot be carried forward beyond the end of your Membership, transferred, exchanged for cash, refunded or redeemed after your Membership has ended.
Where a DFY Build Time Bundle is purchased by an active Member using a Membership discount, promotional Member rate or other Member-only offer, that discounted bundle is treated as a Membership-linked benefit rather than a standalone consultancy agreement. It is available only whilst the Member maintains an active Membership and will expire when the Membership ends unless expressly agreed otherwise in writing.
DFY Build Time Bundles purchased by non-Members are not Membership benefits and remain available in accordance with any expiry stated at the time of purchase or, where no expiry is stated, until used.
12.5 Fair Use of DFY Build Time and Mentoring
Included DFY Build Time, purchased DFY Build Time Bundles and Mentoring Sessions are intended to be accrued and used throughout an active Membership to support the ongoing implementation and development of your business. Whilst Members may accumulate unused entitlements over time, they are not intended to be redeemed in an unreasonable or disproportionate manner immediately prior to cancellation or Membership expiry.
We reserve the right, acting reasonably, to decline, defer or reschedule requests relating to included DFY Build Time, purchased DFY Build Time Bundles or Mentoring Sessions where, in our reasonable opinion:
a. the requested activity falls outside the intended purpose or scope of the included DFY Build Time or Mentoring Sessions;
b. the request represents an unreasonable or disproportionate use of accumulated entitlements within a short period of time;
c. fulfilling the request would materially impact our ability to provide fair and timely support to other Members;
d. the request cannot reasonably be accommodated within our normal scheduling, resource availability or operational capacity; or
e. the requested work cannot reasonably be completed before the end of the Member's active Membership.
The existence of accrued but unused DFY Build Time or Mentoring Sessions does not guarantee immediate availability, priority scheduling or completion of requested work before Membership expiry.
12.6 Contact
If you have any questions relating specifically to the above detail, please contact us by email at [email protected]
13. Website Protection Service
13.1 Service Overview
The Website Protection Service is an optional subscription-based Service available separately from a BizTech School Membership.
The Service includes the initial configuration of your domain(s) and associated Cloudflare security settings, together with the ongoing management and monitoring of those settings by BizTech School whilst your Website Protection subscription remains active.
The Website Protection Service commences once the required configuration has been successfully completed.
13.2 Scope of the Service
The Website Protection Service is designed to strengthen, but not guarantee, the security of your website and associated online services by providing an additional managed security layer intended to reduce the likelihood and impact of malicious traffic, automated attacks, fraud, spam, credential attacks, denial of service (DDoS) attacks and other common internet threats.
The Service is intended to make your website and associated online services a significantly harder target for malicious activity. However, no security solution can prevent every threat or guarantee complete protection.
Accordingly, AccruTech Ltd t/a BizTech School does not warrant or guarantee that the Website Protection Service will prevent every cyber attack, fraudulent transaction, spam submission, malicious request, denial of service attack, unauthorised access, data breach, website outage or other security incident.
13.3 Customer Responsibilities
You remain solely responsible for:
a. maintaining ownership and control of your domain name(s);
b. maintaining your website hosting, applications, content, backups and business continuity arrangements;
c. maintaining a current backup of your DNS configuration and website before any changes are made to your domain, hosting environment or DNS settings;
d. providing BizTech School with appropriate administrative access to your domain registrar or domain hosting account where required to provision, modify or cancel the Service;
e. ensuring that any login credentials supplied remain valid for the duration of any requested work; and
f. notifying BizTech School before making changes to your domain, DNS records, Nameserver (NS) records or Cloudflare configuration which may affect the operation of the Website Protection Service.
Failure to provide the required access may delay or prevent the provisioning, modification or cancellation of the Service, for which AccruTech Ltd t/a BizTech School accepts no liability.
13.4 Limitation of Liability
The Website Protection Service is provided as a preventative security measure and not as a guarantee against cyber crime or malicious activity.
Except to the extent liability cannot be excluded or limited by applicable law, AccruTech Ltd t/a BizTech School shall not be liable for any loss, damage, costs, claims, liabilities or expenses arising from or connected with cyber attacks, fraud, malicious activity, denial of service attacks, spam, unauthorised access, data breaches, website downtime, loss of revenue, loss of business, chargebacks, payment processing fees or any other security-related incident affecting your website or online services.
You acknowledge that internet security is a shared responsibility and that no security solution can eliminate all risks.
13.5 Cancellation
You may cancel the Website Protection Service at any time by providing written notice to [email protected]
Where cancellation requires BizTech School to restore your domain configuration, DNS records, Nameserver (NS) records or other related settings to their previous configuration, you agree to provide any credentials or access reasonably required to complete that work.
Where restoration work is requested by an active Member, BizTech School reserves the right to deduct up to thirty (30) minutes of available DFY Build Time to complete the work. Where insufficient DFY Build Time is available, or you are not an active Member, BizTech School reserves the right to charge for such work at its prevailing standard rates before carrying out the restoration.
If you choose to restore your own DNS or Nameserver configuration, no DFY Build Time will be deducted.
BizTech School shall not be responsible for any delay in restoring your previous configuration caused by third-party domain registrars, DNS providers or normal internet DNS propagation times.
Upon completion of the restoration, or where you choose to remove the Website Protection configuration yourself, AccruTech Ltd t/a BizTech School's responsibility for providing the Website Protection Service shall immediately cease.
13.6 Annual Subscriptions
Where the Website Protection Service has been purchased on an annual subscription, cancellation will prevent automatic renewal at the end of the current subscription period.
No full or partial refunds will be provided for annual Website Protection subscriptions cancelled before the end of the prepaid subscription term.
Monthly Website Protection subscriptions may be cancelled at any time and will remain active until the end of the current billing period.
13.7 General
Nothing in this Section shall be interpreted as creating any obligation upon AccruTech Ltd t/a BizTech School to provide cybersecurity consultancy, incident response, forensic investigation, disaster recovery, business continuity or data recovery services unless separately agreed in writing.
The Website Protection Service is intended solely to provide the managed Cloudflare-based protection described as part of the Service and should not be relied upon as your sole security, backup or business continuity solution.
14. Definitions
14.1 “Communication Surcharges” means any applicable communications service or telecommunication provider (e.g., carrier) fees or surcharges related to your use of the Platform.
14.2 “Fees” means any fees associated with the Platform, including but not limited to the monthly subscription services fee and any fees associated with add-on Services that you may purchase.
14.3 “Information” means data about You and Your customers that is collected on the Platform, including but not limited to information required to create a Platform Account and use the Platform for the intended purpose.
14.4 “Login Credentials” means the username and password used to access your Platform Account.
14.5 “Platform” means any Services, Training, content, functionality, communication channels, and software or other services or features offered to customers on or through AccruTech Ltd t/a BizTech School’s websites or mobile applications.
14.6 “Platform Account” means the account you created in order to access and use the Platform.
14.7 “Platform Content” means content, data, features, and functionality, including but not limited to text, graphics, videos, logos, button icons, databases, music, sounds, images, or other material that can be viewed on the Platform.
14.8 “Prohibited Conduct” means the behaviours described in Section 2.
14.9 “Services” means the variety of product integrations and services that AccruTech Ltd t/a BizTech School makes available on the Platform. Services may include Third Party Services.
14.10 “Third Party Content” means content, promotions or offers provided by third parties or links to external third-party websites that may be accessible on the Platform.
14.11 “Third Party Services” means any Services or other services owned and provided by a third party vendor that AccruTech Ltd t/a BizTech School makes available to You as a Service on or through the Platform.
14.12 “Training” means any training, information or suggested usages conveyed by AccruTech Ltd t/a BizTech School about the Platform or Membership Services.
14.13 “User Contributions” means content or materials that you post, submit, upload, publish, display, or transmit on or through the Platform or to AccruTech Ltd directly.
14.14 “You” or “you” or any derivatives thereof means the individual who accepted the Terms or the business entity that the individual represents. “You” also includes any and all agents, employees, or third parties that are authorised to act on your behalf.
14.15 "Membership" means an active recurring subscription to a BizTech School Membership plan.
14.16 "Active Membership" means a Membership that has not expired, been cancelled, terminated, suspended or lapsed due to non-payment.
14.17 "DFY Build Time" means the allocation of time provided as part of an eligible Membership plan, or otherwise made available to a Member, during which AccruTech Ltd t/a BizTech School undertakes agreed implementation, configuration, setup or other Done-For-You activities on the Member's behalf, subject to these Terms.
14.18 "DFY Build Time Bundle" means a separately purchased allocation of DFY Build Time, including (but not limited to) 1-hour, 2-hour, 4-hour and 8-hour bundles, purchased either at the standard public price or at an eligible Member-discounted price, and subject to the applicable provisions of these Terms.
14.19 "Grandfathered Pricing" means the recurring subscription price applicable at the time a Customer first subscribes to an eligible recurring Service, which continues to apply for so long as that specific subscription remains active and uninterrupted, subject to Section 3.1.2 of these Terms.
14.20 "Mentoring Session" means a scheduled one-to-one mentoring or coaching session provided by AccruTech Ltd t/a BizTech School as part of an eligible Membership plan or otherwise purchased separately, subject to these Terms.
14.21 "Website Protection Service" means the optional subscription-based service provided by AccruTech Ltd t/a BizTech School which configures, manages and monitors Cloudflare-based security settings for a Customer's domain(s) in accordance with Section 13 of these Terms.
END OF TERMS OF SERVICE
